Please note our Groomers will always aim to reply promptly. As they are out grooming dogs all day, it may take an hour or more to get a call back, but we do try to be in touch as quickly as possible. When someone is that busy, it’s fair to say they are worth the wait!
We adopted Savannah, blue roam pure breed cocker spaniel, 6 months ago as a rescue with a fairly large anxiety issue. She had been through several failed placements before we got her. It was a long trip to pick her up as we had to pick her up in Melbourne. Our first groom was with a local specialist breed groomer and didn't go so well. Dog came back quite anxious and took a few days for her to calm down. Picked Blue Wheelers as I saw a trailer locally and the name was catchy. No other reason. Made a phone booking and all was set. Scott came over and Savannah responded very well to him. So had no anxiety issues whatsoever and looked like she was enjoying the experience. He really knew how to handle the dog as to not cause stress or discomfort. He has a great philosophy of just ignoring any bad behaviour and using treats to get the results he was after. Did a great job of the clip and wash (full summer clip (#1) and Savannah was bright and shiny again. Will be using Scott next time without a doubt and will be happy to recommend them to anyone. On time and decent pricing. Thanks Scott and team.Kind Regards, Greg
I Dane and owner Frank thank Scott from Blue Wheeler for washing And shaving me Dane. We give him a 10 out of 10
Very good customer service very good with my dog I'd recommend them to anyone and I thank them for coming out and grooming my dog. Also very good with the bookings
We phoned Scott today for a cut and wash for our Pomeranian Bella. He was already fully booked out for the day but went out of his way to come and give Bella her cut and wash at 7 at night. Such a friendly person and so hands on with Bella. He made her feel at ease and did such a great job. She looks and smells lovely. Thanks Scott for the great service it's greatly appreciated will most definitely be seeing you again soon. Scott and his team are awesome.
Scott is great with my Golden Retriever, Harley. Very attentive and very caring. My Harley just loves him. He also loves the treats Scott gives him and he'll give me a bag for Harley. Very pleased with Scott and his service. AAA+
What a lovely guy.....we r now regular customers for sure.. Scott went out of his way to groom buster when he should have been travelling home for dinner... Customer service goes a long way... Not enough of that anymore
Scott came to visit today for the first time, what a kind gentleman and so wonderful with our Border Collie - Koda. Koda was an enormous challenge but with lots of hard work and patience from Scott, Koda looks like a brand new dog. Scott rewarded her with some delicious treats that she loved, and he also gave us the rest of the bag for later on. At the end of it Koda loved Scott, I think even she appreciates her new hair do.
Such a great job on our dogs and the look and smell amazing! Very happy with the effort put into helping me out and came at a last minutes notice. My wife will be very happy :) Thanks Scott, will be seeing you again.
We have had Scott come out to do our Little Shihtzu 4 times now since we got him in December and its a standing appointment as Scott does a brilliant job on him and takes his time and talks to him calmly, I cant praise him highly enough
Great service right from the start. I got a phone call back from Scott the same day that I sent my email request, and my pups were booked in pronto!Scott really did an amazing job of washing my pups. As this was their first wash, he took the time and a great deal of care making sure they were comfortable with each stage of the wash. They get the full treatment- thoroughly brushed, bathed, nails done, dried and cologned. This is great because some mobile dogwashers do not do nails or blow dry. His excellent knowledge of dogs and calm, caring nature really made my pups (and I) feel at ease.You can tell he is a genuine dog lover!His trailer is the best I've ever seen- fully enclosed, very clean and equipped with everything. My doggies also enjoyed the yummy treats they got at bath time.Khloë, Teddy & Heidi say : "Woof woof woof!" Translation.... Thanks for such a great doggy bath!I would definitely recommend Scott to anyone. If you love your dog, treat them with a doggy wash from Scott :)
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