National Support Office Team

Meet Our National Support Team

Blue Wheelers’ success is built on our Groomers, but their success starts with our team below.

Meet the folks behind the scenes of Australia’s #1 choice in mobile dog grooming. Without them, our Groomers would face way more grooming and business challenges. We call ourselves National Support Team and support is what we do, as well as building the Blue Wheelers brand nationally.

"My entire business life has been dedicated to franchising and seeing the joy that comes from franchisees achieving their goals."

Martin

"My entire business life has been dedicated to franchising and seeing the joy that comes from franchisees achieving their goals."

Franchisor

Martin

For over 25 years Martin has been involved in the franchise industry. He spent fifteen years as the Victorian Franchisor for New Zealand Natural, an international ice cream parlour chain. During that time he was responsible for the development of Victorian stores, and was also actively involved in the development of the franchise and retail concept.

After selling that business, he consulted to a number of retail and franchise businesses until buying Blue Wheelers.

Martin’s vision for Blue Wheelers is to see it continue as the leader in the Mobile Dog Grooming industry; and to also ensure ‘best practices’ in Franchising.

Martin prides himself on his commitment to driving Blue Wheelers’ growth while ensuring the continued success of all franchisees.

Janie

"I love our brand and know the importance of how it’s perceived by our customers. Seeing all our Blue Wheeler Social Media and reading the great customer feedback our operators receive, makes my day every day."

Marketing

Janie

Janie worked in marketing and corporate relations for Village Roadshow Ltd for 10 years. During this time, Janie was actively involved in all aspects of the company including the marketing of movies; theme parks and cinemas. Previously, Janie worked in the television industry again in the marketing arena.

Janie’s role in Blue Wheelers is the governing of the Blue Wheelers Brand and the creation of new marketing materials. Janie is involved with strategic marketing and Blue Wheelers’ business development.

"I love our brand and know the importance of how it’s perceived by our customers. Seeing all our Blue Wheeler Social Media and reading the great customer feedback our operators receive, makes my day every day."

"As a franchisee at Blue Wheelers you are on your own but not alone. My role as GM is to ensure that our team are well supported'.

Gary

"As a franchisee at Blue Wheelers you are on your own but not alone. My role as GM is to ensure that our team are well supported'.

General Manager

Gary

Gary has been in franchising for over 24 years. He’s held numerous positions from Franchise owner, Operations Manager, State Manager and National Franchise Manager. Gary has worked for multiple franchise companies including Emirates Leisure Retail, Red Rooster and Oporto. Gary is passionate about franchising and top of his mind is to ensure Blue Wheelers remain the number-one choice in the Mobile Dog Grooming industry.

Colin

"There's no better feeling than changing peoples' lives for the better. Seeing happy franchisees thriving in their own businesses, doing what they love every day."

Sales/Operations

Colin

Col decided that his own love for dogs was well worth a life change and bought a Blue Wheelers franchise in 2005.

As Col’s passion for dog grooming grew, so did his involvement with Blue Wheelers. In 2009, he became the State Manager for South Australia.

Now in a national role, Col continues to grow the Blue Wheelers family. In this role, he ensures that Blue Wheelers stays Australia’s Number 1 Mobile Grooming Service. Starting off as a franchise in Blue Wheelers has given Col the necessary understanding of what new franchisees experience when they first start out, and is well placed to assist them with transitioning into running a successful and professional business.

"There's no better feeling than changing peoples' lives for the better. Seeing happy franchisees thriving in their own businesses, doing what they love every day."

"Keeping things in order is good for business and I love encouraging our team to do just that".

Jayne

"Keeping things in order is good for business and I love encouraging our team to do just that".

Office Administrator

Jayne

Jayne has spent 20-plus years working in Health Administration and decided it’s time for a change. She is a delight to talk with and always showers our office with her positive nature. 

Mallaika

"Marketing the brand of Blue Wheelers is so easy. Dogs and Groomers go together like tea and toast."

Social Media and Marketing Coordinator

Mallaika

Mallaika moved to Melbourne from New Zealand earlier this year. She is a Communications Specialist with experience in Social Media, Public Relations, Marketing and Media Relations.

She loves travelling, the outdoors, and of course dogs.

"Marketing the brand of Blue Wheelers is so easy. Dogs and Groomers go together like tea and toast."

When someone starts a new business their training is the very foundation of their success. I enjoy seeing our team thrive due to the business training I put in place for them.

Milly

When someone starts a new business their training is the very foundation of their success. I enjoy seeing our team thrive due to the business training I put in place for them.

Training Coordinator

Milly

Milly’s experience in the coaching industry and passion for supporting business owners grow in both skill and confidence led her to join the Blue Wheelers family.

From working in multiple coaching and training organizations to running her own private coaching practice, Milly’s expertise lies in human behaviour and how to harness individuals’ unique potential to make their business a success.

In her free time, you will find her exploring the wilderness with her dog or performing on a stage.

May

"My years of knowledge and experience enables me to assist our Groomers to run their own thriving business while following the Blue Wheelers system".

Team Support, VIC & TAS

May

May was managing a financial planning practice when she decided she wanted more of the happiness curve in her life. She was looking for better job satisfaction, less stress and earning potential that reflected her hard work, and she wanted to have fun doing it.

So, in 2008, May became a Blue Wheelers Mobile Dog Groomer so she could have flexibility and control over when she wanted to work and when she wanted to take holidays.

When May sold her business in 2017, after 9 1/2 years being a franchisee, she was excited to embark on a new role within Blue Wheelers as National Operations & Training. Now in 2021, she has stepped back into the role of Team Support for Victoria and Tasmania.

May enjoys nothing more than to pass on her years of knowledge and experience to other Dash DogWash Groomers and assist them in gaining job satisfaction and rewards by following the Blue Wheelers ethos.

"My years of knowledge and experience enables me to assist our Groomers to run their own thriving business while following the Blue Wheelers system".

"I've been part of this wonderful company for over a decade. Being a Dog Groomer with Blue Wheelers previously, allows me to mentor the NSW team in a very genuine way. It's so good."

Sharon

"I've been part of this wonderful company for over a decade. Being a Dog Groomer with Blue Wheelers previously, allows me to mentor the NSW team in a very genuine way. It's so good."

Team Support, NSW

Sharon

Sharon is yet another groomer who started off with our company as a dog groomer in 2014, working with her daughter for part of that journey. She has sold her business in recent times and joined us as Team Support in 2022. Sharon loves being on the road, getting to know all the Groomers across Blue Wheelers and Dash and helping team members to keep growing their business.

Rehanna

"I’m truly enjoying getting around and meeting all of our SA team individually. One on one time with everyone is true quality time where we can problem solve, discuss strategies and really talk about the successful direction of their Blue Wheelers business."

Team Support, SA

Rehanna

After spending 8 years as an Environmental Scientist working for the South Australian Government, Rehanna decided to trade in water science for washing dogs.

Becoming disenchanted with a career in Natural Resource Management, her deep love and understanding of all things canine made Blue Wheelers and Dog grooming an obvious choice when she decided she wanted to start her own business.  Growing up in the country, wrangling chickens, horses, sheep and cattle it’s no wonder she feels right at home working with animals all day

Rehanna loves every one of her Doggie clients as if they were her own (the humans aren’t bad either) and as well as operating her own successful business she now enjoys helping other team members reach their full potential as dog groomers.

"I’m truly enjoying getting around and meeting all of our SA team individually. One on one time with everyone is true quality time where we can problem solve, discuss strategies and really talk about the successful direction of their Blue Wheelers business."

"If It's Going to Be, It's up to Me…"

Mark & Kristie

"If It's Going to Be, It's up to Me…"

Team Support, WA

Mark & Kristie

Coming from a corporate background Kristie started with Blue Wheelers as a franchisee in 2010, grooming dogs while raising a young family.  As her business grew more successful, and due to Kristie taking time out due to injury, husband Mark took over the business, leaving his transport position in 2012.

Working with the national team and wanting to expand and help others grow their Blue Wheelers businesses, Mark began his WA support role in 2018, with Kristie also coming on board in 2020 to help with on road support for new franchisees.

Working together allows them to continue running their own highly successful Blue Wheelers franchise, while also providing hands on experience and knowledge to the extended WA team. Kristie and Mark love seeing others thrive in their businesses and spending precious time with their family.

Amber

I’m so blessed that I get to not only do the grooming training for our Queensland team, but I also get to follow their journey on the road and help them as required. Building relationships is very important to me and it’s a great team here.

Team Support, Qld

Amber

With a passion for animals, especially dogs and horses, I stumbled upon the world of dog grooming 21 years ago when I bought a mobile grooming business from a groomer moving overseas. What began as a way to immerse myself in the world of dogs turned into a rewarding career. After nearly six years as a mobile groomer, I expanded by opening a salon in Brisbane’s harbourside suburbs, pampering dogs of all shapes and sizes. Over the years, I’ve continually honed my skills, trained new groomers, and helped staff achieve national qualifications. Now, as part of the Blue Wheelers & Dash DogWash team, I’m proud to support and inspire fellow groomers across Queensland, loving every moment of my 20-year journey in the grooming industry.

I’m so blessed that I get to not only do the grooming training for our Queensland team, but I also get to follow their journey on the road and help them as required. Building relationships is very important to me and it’s a great team here.

"Woof. Where’s my treat?"

Lulu

"Woof. Where’s my treat?"

Executive Ball Chaser

Lulu

Lulu is Blue Wheeler’s unofficial mascot. She is a feisty labradoodle who often pops into the office to ensure all is running as it should be. She runs around, sniffs out any issues and goes home with Janie and Martin every day.