So impressed with Nicole’s patience with Lucy today.
Very overdue & intolerant, now looking great.
Luis had never been groomed before and was terrified. Nicole was so patient and calmed him down and they were best friends at the end. She was superb. Highly recommend her. Very caring in a very frustrating situation. Kept her cool. Never once gave up. Thank you Nicole. See you next time (but we’ll keep that quiet from Luis!!!)
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